This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used by ProClicks Photography (“ProClicks”). PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.
CONTACT INFORMATION: For questions about this policy, please contact Customer Care: 254.340.0442 extension #1 | CustomerCare@ProClicks.co
WHAT PERSONAL INFORMATION IS COLLECTED, WHEN IS IT COLLECTED, and HOW IS IT USED?
HOW DO WE PROTECT YOUR INFORMATION?
HOW DO WE HANDLE SMS MESSAGING?
Collection of Phone Numbers: We collect your phone number only when you voluntarily provide it to us during inquiries and transactions.
Consent: ProClicks will not send text messages without first receiving your consent, unless in direct response to your SMS inquiry. By contacting and interacting with ProClicks via SMS, you consent to receive SMS messages from us. We may also request you “Opt-in” to receive SMS messages. This request may be verbal or written. Your consent is not required to use our services or purchase our products.
Request for Assistance: At any time you need assistance or additional information, reply “HELP”.
Opting Out of SMS Messaging: To stop receiving messages, reply “STOP,” to any SMS message from us.
You may also email us at customercare@proclicks.co with your opt-out request.
After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.
Use of Phone Numbers for SMS: Your phone number is used for responding to your inquiries, scheduling and coordinating photography events, and providing customer support services. Types of messages and the frequency of those messages will vary based on our response to your inquiries.
We do not use SMS for marketing, promotions, or sales, and you will never receive unsolicited texts from us about special offers, promotions, or new services. We do not employ SMS marketing agencies.
Privacy and Data Security: We do not sell, rent, or share your personal information with third parties for marketing. Your information is shared as required with third parties, i.e., our vendors and partners, for the creation, processing, sale, and delivery of your requested services and products.
Data Retention: We only keep your personal information for as long as necessary. This is to fulfill our service and product delivery requirements to you, and to comply with any accounting requirements of government agencies.
You can read our SMS Policy at https://proclicks.co/sms-policy
DO WE USE ‘COOKIES’?
Yes. We use cookies to:
When you first visit our site, we display a Cookie Bar that notifies you that our website uses cookies and asks for your consent to store cookies on your browser. You can choose to not accept these cookies; however, it will prevent some features of our website from working.
You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, please consult your browser’s Help Menu to learn the correct way to change your cookie preferences.
DO WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES?
Yes. We work with third parties that perform various vital functions on our behalf. Such functions include the printing of your photos, the shipping and delivery of your merchandise, and other actions required to fulfill your order. These third parties will have access to your personal information as required for them to carry out these functions. Information shared include name, shipping address, phone number, and email address.
CONCERNING THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT):
To comply with COPPA, we do not market to children under the age of 13 years old.
FAIR INFORMATION PRACTICES:
In order to comply with Fair Information Practices, we will take the following responsive action, should a data breach occur: